Michelle Hacker: The h.wood Group’s Secret Weapon at Delilah
- By: Julianne Elise Beffa
Inside the Most Powerful Door in LA…
In the heart of Los Angeles, one woman stands tall as the driving force behind one of the city’s most iconic and exclusive venues. Michelle Hacker, the General Manager of Delilah, is not just a leader in hospitality—she’s a powerhouse who has redefined what it means to manage a high-profile venue in a male-dominated industry.
Delilah, the crown jewel of The h.wood Group, is more than just a supper club—it’s an experience. It’s a place where glamour, culture, and connection collide. Michelle has been instrumental in shaping Delilah into the cultural phenomenon it is today, ensuring that every detail, from ambiance to service, seeps in luxury and sophistication.
But perhaps Michelle’s greatest strength lies in her leadership style—an approach that is as fierce as it is heartfelt. She doesn’t just manage a team; she empowers them. She celebrates their victories, nurtures their growth, and fosters a sense of community and camaraderie. Michelle is also a proud advocate for the work The h.wood Group does across the board, often spotlighting the innovation and community that define its venues. Through her leadership, she’s built a culture where excellence is the standard, and everyone feels valued.
Loop Mag had the privilege of sitting down with Michelle to dive into her incredible career, get an exclusive look at her unique approach to hospitality, and discover how she’s helped make Delilah the most powerful door in LA.
The Art of Hospitality: Michelle’s Do’s and Don’ts
Michelle Hacker’s philosophy on hospitality is simple yet profound: “Never say ‘no.’” In her world, the answer is always “I’ll find out.” She believes that there is always a way to make something happen. For Michelle, this can-do attitude is the backbone of Delilah’s exceptional service. “It’s not about what can’t be done,” she explains, “it’s about finding a solution.”
But it’s not just about saying “yes”—it’s about anticipating needs before they arise. Michelle instills this mindset in her team, reminding them that in the fast-paced world of hospitality, standing still is never an option. Everyone must stay ahead of the curve and be ready for whatever the night may bring. “Whether it’s preparing for the dinner rush or smoothly transitioning into the late-night club vibe, we always stay one step ahead,” she shares.
This proactive approach ensures that every guest at Delilah receives a seamless experience—whether they’re dining or dancing. It’s a strategy that has not only kept Delilah running smoothly but also made it a benchmark for excellence in LA’s nightlife scene.
The Magic of Delilah: Celebrity Moments & Unforgettable Nights
Delilah isn’t just another restaurant; it’s a cultural landmark, a place where the A-list celebs rub shoulders with regulars. For Michelle, every night at Delilah is an opportunity to create something extraordinary. “At Delilah, it’s all about the experience,” she says. “We want every guest, whether they’re a star or just visiting LA, to feel like they belong. We create an environment where everyone feels special, no matter who they are.”
Over the years, Michelle has had the privilege of hosting some of the world’s biggest names, and though she’s always professional, there are some moments that stand out. “Madonna and Angelina Jolie are legends to me, and I’ll never forget those nights,” she reflects. “But there’s something about the energy the Kardashians bring when they come in as a family. It’s fun, it’s dynamic, and it’s a blast to have them here.”
But when it comes to her ultimate fangirl moment? It’s pop sensation Sabrina Carpenter. “Her music is incredible, and I absolutely adore her,” Michelle reveals. “If I could host any celebrity, it would be Sabrina Carpenter.”
The Secret to a Celebrity Takeover
It’s not uncommon for Delilah to be taken over by a celebrity—or, more accurately, by a celebrity-driven event. Michelle credits much of the venue’s legendary status to the well-connected DJs who bring their famous friends along for the ride. “Zach Bia, who’s toured with Drake, is a perfect example,” Michelle says, referring to how these high-profile DJs help turn a normal night into an exclusive, star-studded affair.
These celebrity takeovers have become one of Delilah’s defining features, with A-listers flocking to the venue for a taste of its glitz and glamour. “If you want to spot a celebrity at Delilah, your best bet is to come when a famous DJ is spinning,” Michelle reveals.
Power Dressing in Hospitality
As the General Manager of Delilah, Michelle is more than just a leader—she’s a trendsetter, effortlessly blending style and authority in a way that commands respect. “I’m obsessed with blazers,” she admits, revealing that she wears one almost every day. “A good blazer elevates an entire look. It’s all about feeling polished and ready for anything.”
Her wardrobe is filled with timeless pieces from brands like Aritzia, H&M, and even Abercrombie, reflecting her appreciation for both high-end and accessible fashion. “I love neutrals, but I’m not afraid to throw in a pop of color for fun,” she says with a smile. “Fashion is a way to show your personality, and I think it’s important to express yourself through what you wear.”
For Michelle, the right footwear is just as essential as the perfect blazer. She swears by a four-inch platform heel for that ideal balance of confidence and comfort, with Jeffrey Campbell and Zara being her go-to brands for stylish and durable shoes. “Durability is key for me, especially when I’m on my feet all night,” she explains.
Dressing for Delilah
If Michelle could style a group of girls heading to Delilah, she knows exactly what look she’d go for. “I’d lean into sleek, flirty, and a little daring,” she says. “Delilah is all about confidence, so I’d encourage bold patterns, sharp silhouettes, and just enough skin to keep it fun but classy.”
For Michelle, the key to looking great is feeling great. “When you feel good in your outfit, it radiates positive energy,” she shares.
The Dish That Owns Her Heart
When it comes to food, Michelle has a signature order at Delilah that her staff has lovingly dubbed the “Michelle Special.” It’s roasted chicken with the carrot soufflé—a rich and indulgent dish packed with flavor. “It’s the perfect comfort food,” she says. “It’s hearty, flavorful, and just feels like home.”
But when she’s not indulging in her signature dish, Michelle turns to Delilah’s house-made tagliatelle, a pasta so popular it has developed a cult following among regulars. “The tagliatelle is a crowd favorite for a reason,” she explains. “It always hits the spot.”
The Infamous Chicken Tenders
While Delilah’s menu boasts an array of luxurious offerings, it’s the chicken tenders that have taken on a life of their own. A viral sensation in their own right, these crispy, golden tenders have become a must-try for first-timers. Michelle laughs at how these tenders are often ordered alongside luxury items like caviar. “It’s hilarious to see people pairing chicken tenders with champagne,” she says. “But it’s part of the fun. They’ve become a signature Delilah dish.”
Cocktails That Define the Night
When it comes to drinks, Michelle has a clear favorite: The JoJo. This vodka-based cocktail, with notes of strawberry and elderflower, is served in a chic martini glass—a perfect reflection of Delilah’s elegant vibe. But the most popular drink on the menu? The Spicy Siena, a cocktail that packs a punch and keeps the energy high all night long. And, of course, the Espresso Martini is always a go-to for those looking to keep the party going.
Securing a Coveted Table at Delilah
Getting a reservation at Delilah is no easy feat, but Michelle has some pro tips to increase your chances. “Booking at least three days in advance is key if you’re looking for a prime time table, especially between 8:00 and 9:30 PM,” she advises. Thursday through Sunday are the busiest days, with Sunday nights taking on a unique energy thanks to live jazz performances. “Thursdays are a great night because of our Throwback Thursday party,” she adds. “It’s all about those early 2000s hits, and the vibe is amazing.”
The Ultimate Delilah Takeover
If Michelle were given free rein to host any party at Delilah, it would be her dream birthday bash. “I’d love to have all my favorite people—friends and VIP clients—under one roof,” she says. The theme? A glamorous black-tie evening with a touch of glitter. “It would be old Hollywood meets modern glamour,” she explains. “YG would perform, Sabrina Carpenter would make a guest appearance, and Tay James would be DJing all night.”
Dreaming Big: Expanding the Delilah Legacy
With Delilah already a household name in LA, Las Vegas, and Miami, Michelle dreams to expand the brand internationally. “I would love to see Delilah in Paris,” she says. “Paris is the perfect mix of fashion, elegance, and timeless glamour—it would be a natural fit for Delilah’s aesthetic.”
The Woman Behind It All
When the Delilah lights dim at the end of the night, Michelle Hacker is there. She is not just the General Manager of Delilah—she is a true trailblazer in the hospitality industry. Her ability to seamlessly blend luxury, efficiency, and authenticity has set a new standard for excellence. These traits have also made her an influential leader in an industry that thrives on perfection and precision. Michelle’s unwavering commitment to elevating every aspect of the guest experience, from the ambiance to the service, has earned her a reputation as a visionary who isn’t afraid to break the mold. With her keen eye for detail, impeccable taste, and dedication to her team’s success, she’s reshaped the way we think about hospitality leadership.
Her career is a testament to what can be achieved when confidence, style, and strategy collide. Michelle proves time and again that there are no limits to what can be accomplished when you remain true to your values, stay ahead of the curve, and bring others along on your journey. In an industry that’s constantly evolving, Michelle Hacker is not only a force to be reckoned with—she’s a living example of how visionaries shape the future of hospitality, and she is just getting started.
Make a reservation at Delilah here!
